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FAQ

  • Do you offer free samples?
    At this time we do not offer samples. If you need help with your selection we will be glad to assist you to the best of our ability. We can send any inquiries to Service@GracefulDesignsbyLisaMaria.com
  • Can I exchange my orders?
    Due to Covid-19 there are no exchanges at this time. There are no refunds. ALL sales are final.
  • What is your shipping and delivery policy?
    We will provide fast standard delivery using USPS to any domestic address. We do not ship internationally at this time but hope to so in the near future. We do not ship to PO Boxes. All orders placed from Graceful Designs by Lisa Maria Monday - Friday (excluding holidays) will be processed within 5 - 7 business days upon confirmation of payment. If a rush order is needed, there will be an additional charge based on the order. Taxes and shipping charges will be added during checkout.
  • How do I contact the owner/founder?
    Contact Lisa Harris by email at Service@GracefulDesignsbyLisaMaria.com
  • When will I receive my order?
    Orders are normally processed within 5 - 7 business days of receipt of payment. We use USPS for shipping so your order should arrive to you within 5-7 days after processing. For more details on our shipping practices, please view our shipping policy here.
  • Do you ship internationally?
    Unfortunately, we do not ship internationally at this time. We hope to do so in the near future.
  • I placed an order and now the product is on sale. Can I get a refund for the difference?
    Because our prices are so affordable, we do not have a lot of sales. WE DO NOT OFFER PRICE ADJUSTMENTS UNDER ANY CIRCUMSTANCES. To take advantage of any sales we may have please follow us on social media channels for updates and sign-up to be added to our email list.
  • How can I stay up-to-date on your latest creations, sales, etc?"
    You can stay up-to-date with what is happening at Graceful Designs by Lisa Maria by following our social media channels. You can also subscribe on the Home page at the bottom. send your full name, address, telephone number and email address to be added to our email list. If you wish to receive a discount on your birthday be sure and include your birth month and date.
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